tvajee's commitment to responsible gaming
Enjoy entertainment on our platform safely. tvajee is committed to the protection of every player — because fun is only real when it stays within control.
What is responsible gaming and why does it matter?
Online betting and casino games are a form of entertainment. But when they go beyond control, they can have a negative impact on personal and family life.
tvajee believes that every player has the right to entertainment — but it must be done consciously and responsibly. Responsible gaming means knowing your own limits, setting a budget, and keeping gaming as a source of enjoyment — never as an alternative income or a solution to problems.
Our platform is for people aged 21 and above only. We are with you at every step — from setting deposit limits to self-exclusion.
tvajee is for people aged 21 and above only. Minors have no opportunity to open an account. If you believe someone you know who is a minor is using this platform, please inform our support team.
tvajee's tools and features for your protection
We have provided some simple tools to help you control your own gaming.
Setting deposit limits
You can set a maximum daily, weekly, or monthly deposit limit. This limit will keep you from overspending and help you stay within your budget. Lowering a limit takes effect immediately; increasing one goes through a process that takes several days.
Time-out break
If you feel you need a short break, tvajee lets you temporarily close your account for a set period. You can take a time-out of anywhere from 24 hours to 30 days. During this time, accessing the account or placing bets will not be possible.
Self-exclusion
If gaming has become a serious problem, you can choose long-term self-exclusion — from 6 months up to 5 years. Once this decision is made, the account will remain completely inactive and no promotional messages will be sent.
Gaming history review
Your complete betting and deposit-withdrawal history can be viewed at any time. This is the most effective way to understand your own gaming patterns. Reviewing your history regularly helps you make informed decisions.
Session time limit
Playing games for a long stretch can increase mental stress. tvajee gives you the option to set a time limit for each gaming session, so you do not forget to take a break and can enjoy playing with a fresh mind.
24/7 support
Our Bengali live chat support is always ready for any issue or concern. For any question about controlling your gaming, our team will help guide you in the right direction — without judgment and in complete confidence.
Warning signs of problematic gaming
If you notice the following signs, it means gaming is going beyond control.
- Spending money beyond your budget and betting with money meant for essential expenses.
- A tendency to place increasingly larger bets repeatedly in order to chase losses.
- Lying to or hiding gaming from family or friends.
- Repeatedly failing despite trying to stop playing.
- Work, studies, or social relationships being harmed because of gaming.
- Feeling restless, irritable, or anxious when unable to game.
- Continuing to game by taking on debt or selling assets.
Healthy gaming principles
Following these simple rules will keep gaming enjoyable at all times.
Set your budget in advance
Before each session, decide how much money you will spend. Once you reach that limit, stop playing — whether you are winning or losing.
Think of gaming as entertainment
Do not expect to earn income from the casino or betting. It is a form of entertainment — just like a cinema ticket or a restaurant bill.
Take regular breaks
Do not play games for long stretches at a time. Taking regular breaks keeps your mental health in good shape and maintains your ability to make decisions.
Play with logic, not emotion
Do not game when you are feeling down, angry, or under pressure. Making decisions with a calm and clear head makes gaming much more enjoyable.
How to use self-exclusion and protection tools
These tools can be activated very easily from your account settings.
Using responsible gaming tools on tvajee is very simple. After logging in to your account, go to the "Account Settings" section and look for the "Responsible Gaming" option. There you will find all protection tools in one place.
For setting deposit limits: if you lower your daily limit, the change takes effect immediately. If you want to increase the limit, you will need to go through a 72-hour process — this delay gives you the opportunity to reconsider the decision.
Once a time-out is taken, the account cannot be reactivated before the set period ends. This is a firm commitment for your own protection.
Self-exclusion is the strongest form of protection. Once self-exclusion is activated, it is not possible in any way to reopen the account before the chosen period ends. No promotional emails or messages will be sent during the exclusion period either.
⚠️ Important reminder
Self-exclusion is a serious step. While it is active, requests to open the account citing any technical reason will not be accepted. If you feel the problem is serious, contact our support — we are ready to help you.
Contact us for help
Talk to us about any gaming concern. Our team will help you make the right decision without any judgment.
Ensuring the protection of minors
Keeping children and teenagers away from online gaming is our highest priority.
tvajee strictly ensures that only people aged 21 and above can open an account and play games. Age is verified at the time of registration and a copy of an identity document may be requested if needed.
If younger members of your family are present and use your device, make sure to use a strong password on your tvajee account and install parental control software on the device. Make a habit of logging out after every session.
We firmly believe that protecting minors is not only the platform's responsibility — it is the shared responsibility of the whole family. If parents suspect that their child is using tvajee or any other gaming platform, inform our support immediately.
tvajee reserves the right to review suspicious accounts, and accounts of underage users will be closed immediately.
Frequently asked questions about responsible gaming
The most commonly asked questions we receive about responsible gaming are answered here.
Enjoy safely — with tvajee
Play responsibly and keep entertainment enjoyable. See our FAQ to learn more or start enjoying games directly.